Ticket Machine Out of Order?

Don't give up just yet… There are other ways you can purchase your fare.

Try another form of payment

If the machine isn't accepting debit/credit cards, it may still be accepting bills and coins. (If the machine is labeled "Card Only", try a different machine.)

Try another machine

Most stations have more than one.

Buy a ticket in advance

You can buy books of 10 tickets in advance at neighborhood ticket outlets including Safeway, Fred Meyer and Albertsons stores, and at the TriMet Ticket Office at Pioneer Courthouse Square. Just remember to stamp your ticket in the validator at the station before boarding.

Buy a ticket from a nearby vendor

During business hours, you can buy a ticket at the following shops and cafes at MAX stations and transit centers:

  • The Snack Shack
    Gresham Central TC
    350 NE 8th St., Gresham
    7:30 a.m.-4:30 p.m., Monday-Friday
  • Gresham Bicycle Center
    Gresham Central TC (across from parking garage)
    567 NE 8th St., Gresham
    10 a.m.-7 p.m., Monday-Friday
    10 a.m.-5 p.m., Saturday and Sunday
  • Java Station
    Sunset TC (next to parking garage)
    7-10 a.m., Monday-Friday
    2-7 p.m., Monday-Friday
  • Some Like It Hot
    Elmonica/SW 170th Ave MAX Station
    5:30-11 a.m., Monday-Friday
    7-11 a.m., Saturday
  • Main Street Deli
    Oregon City TC
    1035 Main St., Oregon City
    7 a.m.-3 p.m., Monday-Friday

We realize it's a hassle when a machine is out of order. We've stepped up our maintenance efforts to reduce breakdowns, and we're currently replacing about 50 old machines (we expect to complete installation by spring 2009).

To report a ticket machine or validator out of order, please use our online form or call us at 503-238-RIDE (7433).